Case management, consulting, and process improvement for hospitals and healthcare systems, driven by experienced clinicians.
For smaller hospitals and organizations, the healthcare sector is more challenging than ever. You need a change agent, but you don’t know where to start or who to trust. That’s where ACUOCARE comes in.
ACUOCARE provides consulting and educational services to hospitals, healthcare systems, and other organizations. Our team is led by experienced nurses with decades of experience both on the front lines and in leadership roles.
ACUOCARE helps organizations like yours with:
Developing and streamlining strategic processes
Optimizing effective care management solutions
Solving utilization management challenges
Producing ROI validation and appropriate metrics
Enabling economies of scale
Improving processes and workflows
Subject Matter Experts
ACUOCARE is led by experienced clinicians.
ACUOCARE understands the intricacies of case management, the impact on hospital operations, and the importance of integrated care continuum services. Our team has the business acumen to understand and impact your organization’s challenges. Learn more about the team that will help transform your case management processes. Learn more about the team that helps you help your customers…and your bottom line.
End-To-End Communication
Improvement starts with conversation. We sit down and talk. We build consensus and collaboration at every stage of the process. Our interview process often uncovers unseen opportunities for your organization.
For example, when we worked with a major university medical center, our interview process uncovered major systemic inefficiencies in bed flow. The discharge process had a 12-hour lag time, leaving beds open for long stretches which cost revenue and slowed patient care.
For a 150-bed hospital, our interview process found a significant bottleneck in their billing department. They were doing the work but leaving money on the table since only one person was doing UR. In a multi-hospital system, our process identified opportunities to standardize operations and achieve significant economies of scale.
360° Holistic Assessment
A hospital is a complex environment with a lot of stakeholders, each with their own priorities and view of how things can improve. Process improvements require both input and buy-in from all levels. You can’t get a solid understanding from paperwork or basic conversations with only the higher-ups. You’ve got to get in the trenches and learn the issues firsthand.
That’s why ACUOCARE does an assessment by subject matter experts at all levels. We provide a holistic view of your needs and challenges from every level and achieve consensus with all involved parties.
We Go Beyond The Standards
Our results-driven outcomes align with the American Case Management Association Standards of Practice. We also review and ensure your care models meet federal and state compliance standards. We aim to exceed expectations with every client. Your organization deserves the best. Your patients deserve the best.
Our Services Include:
Assessment
We will provide your organization with an analysis of current practices and identify opportunities to fix inefficiencies in line with best evidence-based practices
structure
After the initial assessment, we’ll provide a strategic plan specific to your organization that considers factors at staffing, education, competency, skill mix, workflow, and organizational structure
model
Case management is at the heart of everything you do. We’ll ensure you have the tools, skills, and resources needed to succeed
data/analytics
Data is essential to proper utilization management. We’ll build a comprehensive dashboard, aligned to appropriate key metrics, to monitor and drive success
Physician advisor
We will evaluate and recommend a framework on the development of a Physician Advisor program to improve the interface between clinical staff, payers, and administrators
utilization management
We focus on the integration of utilization management to ensure the use of your organization’s resources, and identify opportunities for maximum efficiency
financial analysis
We evaluate your financial performance metrics and revenue data for opportunities with denials and level of care status management
education/competency
Continuing education and competency is a foundational pillar in case management. We’ll evaluate your training solutions and orientation plan to ensure a solid case management curriculum for your staff
“Case Management is a dynamic process that assesses, plans, implements, coordinates, monitors, and evaluates to improve outcomes, experiences, and value. The practice of case management is professional and collaborative, occurring in a variety of settings where medical care, mental health care, and social supports are delivered. Services are facilitated by diverse disciplines in conjunction with the care recipient and their support system. In pursuit of health equity, priorities include identifying needs, ensuring appropriate access to resources/services, addressing social determinants of health and facilitating safe care transitions. Professional case managers help navigate complex systems to achieve mutual goals, advocate for those they serve, and recognize personal dignity, autonomy, and the right to self-determination.”
Let's Connect.
ACUOCARE gives you the perspective to improve your operations and case management, and the consensus to help you get there. Let’s connect and demonstrate what ACUOCARE can do for you.